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Terms and Conditions

COLOMBIAN DUDE tour operator is a company legally registered in Colombia. The tours offered are described in detail in the website, although COLOMBIAN DUDE tour operator can make some modifications if they are strictly necessary. COLOMBIAN DUDE tour operator will not be responsible for any delayed, lost or damaged luggage, cancellations or modifications due to natural disasters, as well as missing or stolen objects, accidents, illnesses or death.

 

PRICES

Prices shown on the website are room prices (for two people sharing a double room). The prices on the website are subject to change without prior notice.

 

RESERVATIONS CONDITIONS

 

 

CANCELLATIONS AND REFUND POLICY

The following conditions apply for any cancellation made by clients of COLOMBIAN DUDE:

 

DOMESTIC FLIGHTS

COLOMBIAN DUDE tour operator provides the flight tickets to travel within Colombia according to the following terms:

 

 

INTERNATIONAL FLIGHTS

International flights are not included in any of the tours offered by COLOMBIAN DUDE. However, our team of travel experts can give you useful information on the best way to book the cheapest flights to Colombia.

 

GUARANTEE

Once the full payment has been made to COLOMBIAN DUDE, the tour dates given by the client are guaranteed.  Changes in dates may occur due to external conditions not under the control of COLOMBIAN DUDE. The client has the right to reject those changes, and therefore will be entitled to receive a 100% refund.

 

DOCUMENTS

All clients need a valid passport to travel and are responsible to get all the documents required for the visa application to enter Colombia.  COLOMBIAN DUDE tour operator is not responsible for any visa rejection.

 

COMPLAINTS

In the unlikely event that something goes wrong before or during your holiday and you want to submit a complaint; you can contact us by using our contact form or through our social networks.  We will do our best to answer your message in the shortest length of time.

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